ClickUp reviews

3.8

70% would recommend to a friend

(220 total reviews)
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Zeb Evans

75% approve of CEO

75% positive business outlook

Reviews by job title

220 reviews

Reviews about "Culture"

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1.0
Dec 11, 2022
Recommend
CEO approval
Business Outlook

Pros

-The Health Insurance is good -Most individual contributors are incredible people, on and off the court

Cons

How do I describe my time at ClickUp, maybe Office Space meets Idiocracy? Some highlights of 2022 below: -Quota's generated based on nothing, thus less than 10% of global AE's at plan -7 figure quota, average deal size is very low 5 figures, you'll be promised six figure average in your interview I'm sure -They give 80% of the platform away for free, then wonder why customers don't want to fork over money for niche features on paid plans -Above leads to magazine subscription sales tactics forced by leadership to make you look like an idiot as you ruin your customer relationships to close a two thousand dollar upsell that they didn't need -They fired almost every CSM and didn't backfill. So you get to sell the value of Enterprise as CSM/Services who then take 2-3 weeks to make contact with closed deals as one CSM is managing all Enterprise clients -They don't have a partner channel.....like any. Could you imagine.... -Platform starts to break when there's over 300 users in one instance, but force us to sell smoke and mirrors to prospects to grow deal size averages that will never close -Every 1:1 with the Director's that they've churned through (I've had three managers in one year) left me with a sense that they're interviewing elsewhere or overall uninterested to even be here

1.0
Dec 1, 2022

Watch out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Expensive talent has been hired, although their hands are tied most of the time

Cons

Talented individuals have been hired at the senior leadership level BUT the core decision-making team is small. A lot of frantic decision-making causes a ton of stress for all employees, and the heavy marketing is just "smoke and mirrors" to portray a culture completely different from what's truly at the core of ClickUp. Excellent marketing btw - just be careful signing up to work here. You'll likely be disappointed.

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ClickUp Response
3y
We appreciate you taking the time to write this review. We are hard at work on new programs that increase communication and provide continued clarity around company goals, decisions, and accomplishments. This is a top priority for our team, and we're committed to making big strides in this area! We wish you all the best in your next adventure.
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