Closet Factory reviews

3.4

55% would recommend to a friend

(244 total reviews)

Greg Stein

70% approve of CEO

56% positive business outlook

Closet Factory has an employee rating of 3.4 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Closet Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

244 reviews
4.0
Jan 30, 2026

My 26th year

Recommend
CEO approval
Business Outlook

Pros

Schedule Flexibility. Unlimited potential, Working independently. Creative.

Cons

not exactly cons but you need to be Very detailed oriented, Need to be extremely organized.

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Closet Factory Response
3mo
Thank you for sharing these thoughts after 26 years with the company. It is a priority for Closet Factory to provide a professional environment and a clear path to success, and this tenure is a great example of that commitment. The feedback regarding the skills needed to thrive as a Senior Designer is appreciated. We are pleased that the flexibility and independence of the role continue to be a positive fit.
2.0
Dec 9, 2025

Bad management

Recommend
CEO approval
Business Outlook

Pros

Not many pros Outdated software and showrooms

Cons

More expensive than competitors Management also sell and they take the good leads for themselves.

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Closet Factory Response
3mo
Thank you for sharing these thoughts. Closet Factory remains committed to professional standards and a supportive team structure at every location. The feedback regarding competitive pricing and internal operations is noted as the company works to maintain a consistent experience for all designers.
3.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Commission only W2 position, Spent hours in the showroom to get walk ins then the rest of the crew started too as well.

Cons

Lots of turnover among reps and sales managers Its ownerships way or the highway Company started give me some of the worst leads I had seen in 3 years with them. Sending to someone who wants to buy more rods? Project after Project that we just couldn't do, and its my fault? 50k a year job at most if you are getting leads from them. Sourcing your own? No real bump in pay structure to compensate you.

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Closet Factory Response
3mo
Appreciate the review and the three plus years of service to the company. The points raised regarding lead variety and the compensation structure for self-sourced business are noted. Closet Factory strives to provide an environment where hard work translates into success, and hearing where this balance was not met is important for our growth. Thank you for the contributions made during your time here. Best of luck with the next chapter.
Viewing 100 - 102 of 244 Reviews

Glassdoor has 253 Closet Factory reviews submitted anonymously by Closet Factory employees. Read employee reviews and ratings on Glassdoor to decide if Closet Factory is right for you.