Closet Factory Designer/Sales Representative reviews

3.3

48% would recommend to a friend

(65 total reviews)

Greg Stein

63% approve of CEO

49% positive business outlook

Designer/Sales Representative employees have rated Closet Factory with 3.3 out of 5 stars, based on 65 company reviews on Glassdoor. This indicates that most Designer/Sales Representative professionals have a good working experience there. Closet Factory is rated in line with the average (within 1 standard deviation) by Designer/Sales Representative professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

65 reviews
1.0
Jan 30, 2025

Proceed with Caution

Recommend
CEO approval
Business Outlook

Pros

Make your own schedule and design spaces.

Cons

Not sure where to start. There is new management at least have owned for under a year. They seem to have not done much research and due dilagence when looking into the investment. Or they are just using previous owner as a scapegoat for their ignorance of what they are doing it like watching a train wreck. Closet Factory has a deal nationally with Costco but even that does not help those working there. Appointments are set and meetings happen but only after some training and little insintive to continue to drive all over the city. They do not help with travel expenses and provide basic benefits to employees. Working minimum wage somewhere else is better off than here. They chased all the experienced designers and original staff off by treating them poorly and not paying them for deals completed before they bought the franchise. It is sad that the corporate allows this poor treatment and it definately hurts the Closet Factory Brand with clients not getting completed closets after signing contracts pre turn over. Telling clients to dispute credit card payments made in order to cancel the contract previously signed during previous ownership is just unacceptable. The customer service is a disaster and continues to fail daily creating problems for unexperienced new hires to figure out so no wonder no one lasts long and the loss of brain trust of the tenored designes was the worst thing that could have happened to them. There are much better Jobs out there don't waste your time and effort on them because they don't invest anything into you why should you spend your time effort and gas money trying to make things happen when everything is working against you.

1.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

you set your own schedule

Cons

removed milaege reimbursement no benefits management finds ways to not pay you no paid training anymore micromanaging no support not a salary position - straight commission will spend the first 2 months just learning- don’t expect 80-100K/year like advertised had to file claim with TWC for unpaid commissions after i left

1.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

- can make your own hours - can work from home

Cons

- earned commissions not paid - lack of experience and knowledge - lack of support from sales management - no travel reimbursement - no phone reimbursement - no bonuses or incentives - need to purchase your own laptop - no health insurance or benefits - don't pay their backend installers and shop employees their owed time if they work overtime or holidays - owners and sales manager are extremely disrespectful to their sales team, even yell at them. - questionable businesses practices - toxic work environment - bad work/life balance - unethical employee work standards

Viewing 16 - 18 of 65 Reviews

Glassdoor has 254 Closet Factory reviews submitted anonymously by Closet Factory employees. Read employee reviews and ratings on Glassdoor to decide if Closet Factory is right for you.