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      Closet Factory

      Engaged Employer

      Closet Factory reviews

      3.4

      55% would recommend to a friend

      (244 total reviews)

      Greg Stein

      70% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Closet Factory has an employee rating of 3.4 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Closet Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      244 reviews
      4.0
      Aug 9, 2011

      Loved the job, compensation was limited

      Designer and sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to determine your own schedule; autonomy in pursuing sales and making decisions.

      Cons

      100% commission. Compensation is low. Competition is very high and very competative. Closet Factory is the higher priced alternative, so always having to justify product when sometimes there is very little differentiation.

      2.0
      Sep 7, 2012

      QA Screener, Shop Production, Installer ///a FRANCHISE///, not the HQ in L-A, CA.

      Qa screener, shop production, installer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging fabrication problems. Work in shop and in customer homes. Despite the Cons (below), it is fun to correct a design, create/cut the material and finally install it in someone's home.

      Cons

      Most challenges and problems are self generated/in-house. Employee's standards are higher than the proprietor's. Felt like management was always trying to sneak something past us so we had to be hyper vigilant to keep us out of trouble. Low contract integrity with customers. Rampant discounts to massage poor material management and poor scheduling (reduced margins and poor cash flow). No capital improvement. Poorly maintained work space (-$). A zero growth company.

      avatar
      Closet Factory Response
      3y
      I am struggling to picture what franchise location you are referring to. You've worked for them since 2012 so you must like working there. You may email me and confidentially share the location and the issues you observe so that we can assist the owner if they are in need. My email is paris.bernhardt@closetfactory.com Thanks, Paris
      3.0
      Nov 24, 2025

      Flexibles schedules

      Design consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home when there are no appointments. Flexible schedule and independence during the design process.

      Cons

      No reimbursement for gas. Some clients do not respect consultation times. The KCD software can be difficult to navigate.

      avatar
      Closet Factory Response
      3mo
      Thank you for sharing this perspective after your time with the Toronto team. It is encouraging to know that the flexibility of the position was a benefit. We recognize that navigating new software and managing consultation times can be demanding parts of the design process. This feedback is valuable as the company works to refine the resources and training available to our team members. We appreciate the hard work and wish you much success.
      Viewing 241 - 243 of 244 Reviews
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      ReviewsCloset Factory reviews

      Glassdoor has 253 Closet Factory reviews submitted anonymously by Closet Factory employees. Read employee reviews and ratings on Glassdoor to decide if Closet Factory is right for you.