CoStar Group reviews

2.7

33% would recommend to a friend

(3,019 total reviews)
avatar

Andrew C. Florance

31% approve of CEO

38% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,019 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Mar 11, 2026

Avoid

Recommend
CEO approval
Business Outlook

Pros

Nice coworkers and salary is decent

Cons

This is falsely advertised as a 'market research' role, when in fact the role consists primarily of cold calling brokers who want nothing to do with you and asking them nonsensical questions. CoStar's entire business strategy is annoying these brokers into providing information and then selling the same information back to them. I mean, if it works it works? This role comes with the insane micromanagement typical of all call centres. I was less supervised as a high schooler than I was in this role. Prepare to have all of your stats shared to the teams chat, where if you're unlucky enough to not have any of your calls answered, your name will be highlighted in bright red for the entire office to see. I would work at this company only if I had zero professional experience and needed the money and something to put on my CV. Anyone else is automatically insanely overqualified for the role. It's quite dystopian to see an office of intelligent people, some of them having Masters and +10 years in the industry, making cold calls for the purpose of meeting useless metrics.

1.0
Jul 26, 2024
Recommend
CEO approval
Business Outlook

Pros

The only benefits are that they do pay quite well, the view from The Shard is gorgeous and you'll make friends for life as you will be bonded from the mutual trauma. If you can survive CoStar, you can survive anything, I feel proud I made it to 2 years.

Cons

It's hard to know where to start in summarising why working in CoStar's sales team is so awful but I will try. Inhuman attitude and lack of empathy is not only accepted, but seen as a benefit in climbing the corporate ladder, get used to being spoken to like a child and treated like you are unworthy. There is NO opportunity to execute any flexible working hours, if you have a kid, you won't be dropping them off at school or going to their sports day or even taking them to the dentist in an emergency, unless you want to take annual leave or emergency unpaid leave. And you will never, ever work from home and asking to do so would responded to in a similar way I can imagine asking to leave prison early. Monday is call day, where you are micromanaged into making as many calls and book in as many new opportunities as possible, it's intense, it's stupid, it's forced and everyone spends the whole day faking their day to tick the box. It's wholly a depressing waste of everyone's time and hideous start to the working week. New business bookings ONLY count on a Monday and it's encouraged to call each others clients, hunger games style. The rest of the week is equally awful, you have to hit a high meeting number (4 per day) and they have to be face to face, and everyone has to be seen every 60 days. You will be running around chasing that number for the next 4 days, no one cares of the client doesn't want a meeting or you may have been given some clients the other side of the country who it's impossible to see, but that's your problem. And there is no time to prepare for these meetings, you'll have to do that in your own time. Middle management have no voice, everything is dictated by America and there is no point giving any opinion or insight, no one cares about anything you have to say, about anything, so just keep your mouth shut. 'Make it make sense' became a common term as the strategies were so off the mark of anything that would make any sense. It's a complicated layer cake of ways to make things as difficult as possible for you, imagine a corporate jumanji. Just when you think you might have made it through the month unscathed and actually get some commission, some fresh hell will appear, usually a last minute teams call entitled 'URGENT UPDATE' drops in at 4pm. Get used to change, as everything will change constantly, about 10% off the time it may work in your favour, so jump on it, because as soon as you start to gain some benefit, it will be changed. Again.

1.0
Nov 8, 2023
Recommend
CEO approval
Business Outlook

Pros

A leader in the industry. Multi-billion $. International. Vast resources. Experts in commercial real estate.

Cons

Pay close attention to the overwhelming negative employee feedback (e.g. online reviews) you will find or hear about this company. The reality is that a lot of them are true.

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Glassdoor has 3,111 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.