Coach Associate Store Manager reviews

3.2

91% would recommend to a friend

(149 total reviews)
avatar

Todd Kahn

98% approve of CEO

91% positive business outlook

Associate Store Manager employees have rated Coach with 3.2 out of 5 stars, based on 149 company reviews on Glassdoor. This indicates that most Associate Store Manager professionals have a good working experience there. Coach is rated in line with the average (within 1 standard deviation) by Associate Store Manager professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

149 reviews
5.0
Feb 3, 2013

Love Coach!

Recommend
CEO approval
Business Outlook

Pros

Great senior leaders, pay, and culture,

Cons

When you are working in the stores you have the usual retail hours, nights and weekends.

4.0
Sep 21, 2012

Love. This. Job

Recommend
CEO approval
Business Outlook

Pros

Work/life balance. Salary. Benefits. Bonuses. Discount. Corporate partners

Cons

Not enough opportunity to be creative with ideas

2.0
May 10, 2012
Recommend
CEO approval
Business Outlook

Pros

There are many great leaders in the organization. The pay and bonus structure is fair. They are supportive from a payroll perspective.

Cons

If you have HR issues don't worry about calling the HR hotline. They listen to your concern and tell you that there is a zero retaliation policy. Well, I know first hand that this is NOT the case. After calling on the DM about not showing up for work, violating dress code issues, sharing private information with other employees, nothing was done. The DM became very hateful and disrespectful towards me and my management team. I even sent a letter to Senior Management and HR before I left, again asking them to resolve the issue and support their zero retaliation policy. Again, nothing was done. I went as far as giving very specific examples of when, where and who to contact to confirm the incidents. So, if you want to work for a company where HR issues are "brushed under the carpet" and policies are not adhered to, then Coach is your Company. I was with the Company for 5.5 years and they chose to listen to an habitual liar over a tenure trusted employee. Very sad.

Viewing 142 - 144 of 149 Reviews

Glassdoor has 3,765 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.