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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      75% would recommend to a friend

      (3,416 total reviews)
      avatar

      Todd Kahn

      86% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      3K reviews
      2.0
      May 1, 2014

      Great product, disorganized company.

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, deep discounts, better work life balance than most retailers.

      Cons

      There is little to no training tools provided when on-boarding. The company isn't performing, therefor, there isn't opportunity for growth. The technology in the POS system and back office is poor and outdated. The company keeps trying to re-brand itself, but can't seem to decide on which direction to take.

      3.0
      Apr 25, 2014

      Great learning experience.

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned valuable selling skills, great discount, great benefits as a manager.

      Cons

      Horrible work life balance, overworked and under appreciated, terrible pay, people were disposable, high pressure with little motivation, and way to concerned with appearance.

      3.0
      Apr 24, 2014

      Absurdly low wages, no commission for selling high end product

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Work-life balance was good 2. Corporate will reward you with CoachBucks for meeting/exceeding UPT ADT or sales goals. 3. Great discount

      Cons

      1. Pay was incredibly low. 2. Pressure to buy product when sales associates clearly couldn't afford it. Were told not to carry non-Coach handbags to work, even though they'd be stowed in the back with our personal items where nobody could see them.

      Viewing 3025 - 3027 of 3,416 Reviews
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      Glassdoor has 3,757 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.