Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Sep 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Company has a rich history and rewards employees fairly with an annual bonus as well as above-average compensation

Cons

Focus on hierarchy is overbearing at times. Aesthetic of the brand is waning and the powers that be battle each other instead of doing what's right for the brand

2.0
Sep 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Employee get discounts on Coach bags in Coach stores.

Cons

Very hierarchical; very hive-like: a nightmare for independant thinkers. Lower ranks have no power to question processes and will get bullied into silence. The technical department fell apart while I was there and no one was willing to address head-on the problems of poor management and flat out ignorance of the issues brought up by tech associates who knew the process better than management. One woman I worked with who'd been there for years doing well was suddenly bullied into silence and shut out until she wilted and finally left.

Viewing 3118 - 3120 of 3,415 Reviews

Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.