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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      79% would recommend to a friend

      (3,412 total reviews)
      avatar

      Todd Kahn

      89% approve of CEO

      68% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Senior management

      3.4

      Career opportunities

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Apr 14, 2012

      Dismal

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits, some good people, but management is quite poor at setting direction and accepting any sort of feedback.

      Cons

      One VP, when meeting with the CEO, has their director present the data. If the CEO doesn't like it, they they blame the bad results on the director. If the CEO likes it, the VP takes the credit. No one tells the CEO the truth, he is too threatening, only good news is shared for fear of loss of job.

      4.0
      Apr 2, 2012

      You get out what you put in.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits package Development of team Yearly conference for SMs Large corporation with small business feel Management team empowered to run stores as if they owned it

      Cons

      DMs all have different expectations, it can make it feel as if you work for a different company when you experience a district realignment. Not much else can be said. It really is a great company to work for when you have supportive Senior Management.

      4.0
      Mar 29, 2012

      Great place to work

      Associate manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Detailed information available on products and while you have pressure to sell, there is great support available from your sales leader at any time. There is a sharp focus on customer service. You will be assessed by your sales but there is no commission: there is a program called team share that truly fosters a team environment.

      Cons

      Can't really say anything bad about the company but they could improve the flow of the MASSIVE amount of information that flows through the store.

      Viewing 3271 - 3273 of 3,412 Reviews
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      Glassdoor has 3,753 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.