Coach reviews

3.8

75% would recommend to a friend

(3,413 total reviews)
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Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,413 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Sep 8, 2015

sales associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent employee discount. no commission base. have monthly employee training

Cons

wearing heels for 8 hrs is tiring. a bit boring when there is no customers.

4.0
Sep 1, 2015

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, products are always changing, constantly learning new things. Awesome employee discounts especially at the end of every season.

Cons

Not a lot of room for growth, felt like I deserved more pay than what I actually got because of the work I've put into the company.

2.0
Aug 26, 2015

Lack of Vision, Training and Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Job security is high as unless you do something terrible like steal, you basically cannot get fired.

Cons

Worked for Coach for close to 6 years, and company has deteriorated. The company has no vision (especially with new CEO and new creative director), unsure who their target market is/want to accept who their target market is and therefore design/sales have been slumping affecting bonus' both for year end and monthly team pay which was a huge perk for working retail. Typical retail hours/vacation so nothing above and beyond. Pay is low for regular SA's and managers given other retail environments in the area.

Viewing 3316 - 3318 of 3,413 Reviews

Glassdoor has 3,754 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.