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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      79% would recommend to a friend

      (3,411 total reviews)
      avatar

      Todd Kahn

      89% approve of CEO

      68% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Senior management

      3.4

      Career opportunities

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jan 11, 2015

      The management needs to be improved

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      the company provides a great employee discount/promotion with additional seasonal discount. The working environment is mostly positive.

      Cons

      On-call shift can be annoying as they are not predictable and you have to be ready to work for that on-call shift even though 99.999% of the time you will not get to work.

      3.0
      Dec 20, 2014

      Good experience, bad pay

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Manager gives you good training and really wants you to focus on great customer service. Nice co-workers Good discount Bonuses if your store reach your monthly sales goal Looks good on your resume if you want to enter the fashion retail biz There's always a sales supervision to watch over you and help you out in case you get stuck with a difficult customer

      Cons

      Bad pay for student Short hours even though I reach and exceed my sales goals almost all of the time It's always about selling selling selling which equals more pressure No commission Manager is super strict about hours - you have to clock in exactly ON time and clock out ON time of your schedule On-call schedule - you'll have to call work to see if you're needed and you can't make any other plans Co-workers can be aggressive and puts label on returning clients as "theirs" Work uniform is basic but you'll have to use your own money to buy it and it needs to be approve by manager before you can wear it drama on the sales floor

      1.0
      Nov 28, 2014

      Horrible Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      No- if you not a shoe polishing person

      Cons

      Promotion without assessment, top management is rude and impolite especially hr, hr is not helpful, changes without planning, restructure 4 times within 1 year, turnover rate.is horrible.

      Viewing 3331 - 3333 of 3,411 Reviews
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      ReviewsCoach reviews

      Glassdoor has 3,752 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.