Coach reviews

3.8

79% would recommend to a friend

(3,410 total reviews)
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Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
4.0
Jul 15, 2014
Recommend
CEO approval
Business Outlook

Pros

customer service is more important than sales. sometimes feel stressful . managers are have experience and nice. know how to handle problems. good discount for employee

Cons

Tired. you need to wear heels for like 12 hours. maybe 30mins breaks. if the store is not busy, you need to take care of the inventory or shippment job

3.0
Jun 29, 2014

Work hard pay less

Recommend
CEO approval
Business Outlook

Pros

I would recommend Coach to anyone who is interested in high end luxury retail Great discount, health benefits and co-workers are like a family

Cons

Too much high expectations, don't get paid enough. Sales equals hours if you do good in sales then you get hours and same with cashier make sure to get capture. Managers need to interact more with employees and tell them how they are doing

2.0
Jun 16, 2014

It was an ok retail job

Recommend
CEO approval
Business Outlook

Pros

One of the only Pro's for working at Coach was that the Discount was amazing and when product was taken off the shelf it was further discounted

Cons

It is very hard to advance in the company. Because it is retail the hours aren't the best, some nights when it was busy, we would be stuck cleaning until maybe 11 or 12 at night. They also barely hire employees full-time.

Viewing 3340 - 3342 of 3,410 Reviews

Glassdoor has 3,751 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.