Is Coach a good company to work for?

Coach has an overall rating of 3.8 out of 5, based on over 3,751 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at Coach to a friend and 68% have a positive outlook for the business. The best reviews about Coach have been left by employees working as Seasonal Sales Associate , Coach and Lead Supervisor .

Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

79% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (934) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Good pay id willing to work hard" ((in 193 reviews)); "Great team and people there" ((in 181 reviews)); "Great coworkers smaller enviroment Learner friendly" ((in 90 reviews)); "Great bonuses and contest prizes." ((in 88 reviews)); "My direct team was great and tenured" ((in 87 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 151 reviews)); "Sometimes it seems like managers have to be more focused on the product than customers and sales associates." ((in 143 reviews)); "Long hours and hardly any days off" ((in 101 reviews)); "And no work life balance." ((in 77 reviews)); "no Commission for sales (if your great at sales; you make "team share" )" ((in 69 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

What Coach locations have received the highest employee ratings?

Park City , Grapevine , New Orleans , Central Valley , Tinton Falls , Camarillo , Boston , Garden City , Round Rock , Gilroy

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Coach

Part of Tapestry

Coach reviews

3.8

79% would recommend to a friend

(3,410 total reviews)

Todd Kahn

89% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Work/Life balance

3.6

Compensation and benefits

3.4

Senior management

3.4

Career opportunities

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Feb 13, 2013

One of the most rewarding retailers I've ever worked for, with regards to self andevelopment and customer service focus.

Store manager

Recommend

CEO approval

Business Outlook

Pros

One of the best compensation packages in retail. Great discount on everything they produce. Great looking stores to work in and ddepending on your store leaders, it's also a great environment to work in.

Cons

No work life balance due to a brutal work schedule. When hours are low due to a soft business, the store manager and associate manager take on the extra duties and hours to get things done and we are not compensated for it. It's considered time owed, except you never get approval for days off. A weekend off is 1 in 7. No vacation can exceed 7 days nor include more than 1 weekend.

5.0

Feb 11, 2013

Sales Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Can learn great professional skills Management really cares about you, they try to get to know you

Cons

Sometimes it's difficult to close a sale and managers can be pushy in terms of telling you to close the sale.

4.0

Jan 21, 2013

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Coach offers an amazing training program that is built on great customer service, relationship-building with the customers and team focus. The employee benefit (discount on their products) is also a big perk.

Cons

The pay is minimum + bonus when you start. The bonus is rewarded only if the store achieves it's sales targets. Not many opportunities to move up with the company despite hard work, effort and high results in sales.

Viewing 3352 - 3354 of 3,410 Reviews

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One of the most rewarding retailers I've ever worked for, with regards to self andevelopment and customer service focus.

Sales Associate

Sales Associate

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