Is Coach a good company to work for?

Coach has an overall rating of 3.8 out of 5, based on over 3,751 reviews left anonymously by employees. This rating has been stable over the past 12 months. 77% of employees would recommend working at Coach to a friend and 67% have a positive outlook for the business. The best reviews about Coach have been left by employees working as Seasonal Sales Associate , Coach and Lead Supervisor .

Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

77% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (934) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts as an associate" ((in 237 reviews)); "Good pay id willing to work hard" ((in 198 reviews)); "Great team and people there" ((in 181 reviews)); "My direct team was great and tenured" ((in 97 reviews)); "Great bonus scheme achievable targets" ((in 96 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 159 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 136 reviews)); "long hours and it is retail" ((in 102 reviews)); "And no work life balance." ((in 78 reviews)); "Need to tell your name to customers to note down sales even though there’s no commission" ((in 72 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

What Coach locations have received the highest employee ratings?

Park City , Grapevine , New Orleans , Central Valley , Tinton Falls , Camarillo , Boston , Garden City , Round Rock , Gilroy

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Coach

Part of Tapestry

Coach reviews

3.8

77% would recommend to a friend

(3,410 total reviews)

Todd Kahn

89% approve of CEO

67% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

3.4

Career opportunities

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Reviews by job title

3K reviews

3.0

Dec 29, 2009

Meh

Cashier, salesperson

Recommend

CEO approval

Business Outlook

Pros

very good employee discounts on merchandise

Cons

not so good wages, and doesnt give commission

5.0

Dec 23, 2009

Coach is one of the best places I have ever worked

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coach employees very smart and genuinely nice people. Senior management is aware of and involved in everything that goes on which is good because it makes you feel like your job and the projects you are working on, no matter how seemingly small, really do matter to the business as a whole. People are very good at giving you the tools and advice you need to be successful and it's a highly collaborative environment.

Cons

It's not really a con but prepared to work extremely hard if you are thinking about working at Coach. It's definitely a place where you can't just "survive" - you need to actually thrive if you want to succeed.

4.0

Dec 17, 2009

Not bad...

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Bonus opportunity, professional growth opportunities. I assume the corporate side is better at family/work life balance than the retail side.

Cons

There is an enormous amount of stress at times; way more than to be expected for a retail position. Very strict guidelines.

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Coach is one of the best places I have ever worked

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