Coach reviews

3.8

77% would recommend to a friend

(3,409 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,409 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
5.0
Feb 19, 2010

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees are driven and intelligent.

Cons

None that comes to mind.

5.0
Feb 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Customer interaction felt incredibly personal - I really felt that I could advise each customer like a friend or family member would, while still selling a luxury product.

Cons

Coach has gotten really huge in popularity in the last few years, so when we would have "exclusive" invitation-only sales, other customers would want to receive similar discounts, and as a part-time employee I did not feel I had the discretion to dole out these discounts.

4.0
Dec 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Bonus opportunity, professional growth opportunities. I assume the corporate side is better at family/work life balance than the retail side.

Cons

There is an enormous amount of stress at times; way more than to be expected for a retail position. Very strict guidelines.

Viewing 3406 - 3408 of 3,409 Reviews

Glassdoor has 3,750 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.