Coach reviews

3.8

75% would recommend to a friend

(3,416 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
5.0
Apr 16, 2015

great place for hard-working folks!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

if you work hard and fit in, you can get promoted aggressively

Cons

harder to do well if you're not from a retail/luxury background.

4.0
Apr 15, 2015

Assistant store manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly environment. Loved going into work everyday.

Cons

They have such a strict policy. Policy would aid agent that maybe it isn't a call that they want to xfer

4.0
Apr 13, 2015

Assistant manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, atmosphere, discount and products. The company truly cares about their employees and work to provide incentives to keep them there. They are fair with their wages and offer advancement opportunities.

Cons

As with all retail, there's definite cons. Some of the upper management in place was very poor. The hours are the other downfall. Christmas, Mother's Day and valentines are blackout holidays, meaning employees have little to no chance of receiving the time off they request.

Viewing 376 - 378 of 3,416 Reviews

Glassdoor has 3,757 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.