Coach reviews

3.8

75% would recommend to a friend

(3,416 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Jun 27, 2013

Pressure on Management personnel was extreme.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The discounts on merchandise were very good.

Cons

Uniform was quite restrictive, and expensive to keep up. Sales goals were extremely hard to achieve.

5.0
Jun 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Coach values their employees, which they in turn value the customers = win/win. Challenging, yet rewarding company to work for; keeps you on your toes. Opportunity to grow if you are consistent in performance and open to feedback to improve.

Cons

Employees recognize they have a "good thing" working for Coach, so advancement can be slow at times because people rarely leave!

2.0
Jun 9, 2013

Don't do it!!! High stress at all levels

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discount, great product, and nice incentives.

Cons

Low pay at all levels and they have very high expectations for such low pay. Nothing you do is good enough and they will let you know. They will keep asking for more even when you are doing better then everyone else in the store/company. Every aspect is micro managed so if you like a little freedom you will not find it here. The stress is super high and management will agree. Expect to pay 200+ on dress code when you start.

Viewing 424 - 426 of 3,416 Reviews

Glassdoor has 3,757 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.