Coach reviews

3.8

75% would recommend to a friend

(3,416 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
5.0
Mar 6, 2024

Loved working here

Recommend
CEO approval
Business Outlook

Pros

I absolutely loved this job. Not only was I working as a sales associate but I was also the stores social influencer and I learned so much. I was responsible for managing one of my personal Instagram pages where I promoted products and cultivated a community of customer that shopped in our store or that I because friends with via social media. This extra responsibility allowed me to really connect and become real life friends with some of my customers. They did trainings monthly with Instagram, TikTok, or just discussing various topics regarding content creation and strategy. I learned so much here that I will take with me in the future. They also have a great training program that walks you though every aspect of the brand and they are constantly adding new lessons so tenured employees are also receiving continued communication. We also received bonuses based on making our goal for the month as a store and bonuses were based on position and hours worked during the month. We also had many opportunities to earn “coach bucks” which is basically like a gift card for product, and we got a 50% discount all the time and 65% 4x a year (once a quarter) for employee appreciation. My bosses were amazing, always understanding and willing to work with me around my school schedule. Everyone I met through coach was so kind. I truly enjoyed my time there, I only left because I had to move. I also met the CEO Todd a handful of times, he is a super nice guy and really listened to us.

Cons

No real opportunity for a raise of any substance. I received a 3% raise after a year and a half upon yearly review.

3.0
Mar 5, 2024
Recommend
CEO approval
Business Outlook

Pros

benefits for a college job

Cons

busy hours during the winter

5.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Working there during the holidays was the best. There's always something fun that the managers did to boost the holiday spirit (and sales numbers).

Cons

I didn't earn commission as a part time worker–not sure it that has changed as it's been a while since I've been there.

Viewing 445 - 447 of 3,416 Reviews

Glassdoor has 3,757 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.