Coach reviews

3.8

79% would recommend to a friend

(3,410 total reviews)
avatar

Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits for each employee.

Cons

Minimal scheduling hours along with repetitive tasks that make the day go slow.

4.0
Nov 11, 2025

Mixed experience

Recommend
CEO approval
Business Outlook

Pros

Coworkers were pleasant; we didn’t have individual commission so it wasn’t an overly competitive or stressful environment

Cons

Managers would constantly try to get me to cover others’ shifts with little to no warning, then would act disappointed if I said no. Company kept taking away extra perks for customers (such as birthday discount) with almost no warning to us on staff. Company would change policies (like an SLG or handbag purchase being a prerequisite to buy additional hangtags) without implementing them at all locations, leading to customers getting mad at SAs when we upheld the actual policy.

Viewing 61 - 63 of 3,410 Reviews

Glassdoor has 3,751 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.