Is Coach a good company to work for?

Coach has an overall rating of 3.8 out of 5, based on over 3,765 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 76% of employees would recommend working at Coach to a friend and 69% have a positive outlook for the business. The best reviews about Coach have been left by employees working as Seasonal Sales Associate , Coach and Lead Supervisor .

Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

76% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (941) , Assistant Manager (162) , Retail Sales Associate (110) , Store Manager (105) , Cashier (80) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (64) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (44) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts as an associate" ((in 231 reviews)); "Good pay id willing to work hard" ((in 193 reviews)); "Great team and people there" ((in 185 reviews)); "My direct team was great and tenured" ((in 93 reviews)); "Great coworkers smaller enviroment Learner friendly" ((in 90 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 151 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 134 reviews)); "Long hours and hardly any days off" ((in 101 reviews)); "no Commission for sales (if your great at sales; you make "team share" )" ((in 73 reviews)); "And no work life balance." ((in 71 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

What are the top reviewed Coach locations?

New York , Las Vegas , Jacksonville , Los Angeles , Chicago , Houston , Orlando , Miami , Boston , Dallas , Ontario , San Francisco , Phoenix , Charlotte , Austin , Cabazon , Elizabeth , Aurora , Washington , San Marcos , San Diego , Milpitas , Atlanta , Dawsonville , Carlsbad , Commerce , San Jose , Oxon Hill , Sunrise , Arlington

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Coach

Part of Tapestry

Coach reviews

3.8

76% would recommend to a friend

(805 total reviews)

Todd Kahn

87% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.6

Work/Life balance

3.6

Compensation and benefits

3.4

Senior management

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

805 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jul 23, 2014

Could be better...

Seasonal manager

Recommend

CEO approval

Business Outlook

Pros

the discount is awesome, the company is a nice company to work for, and everyone has the chance to earn bonuses

Cons

some of the employees are just horrible. Immature, and down right rude.

5.0

Jul 20, 2014

Amazing!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Where do I begin? - 50% Discount, - 65%-75% discount during delete period -Amazing staff and friendly team -TEAM SHARE bonus! -No Competitive commission. I LOVE working for this company! You learn so much about leather and quality goods its crazy amazing! I worked with some amazing people and love my team! The company truly employs the notion of "working as a team" as you do not work on commission . Instead, when the store hits it "Team Share" goal, everyone gets a bonus which is nice because the people in the back stock who work also get rewarded for their hard work! Everyone is willing to help and there is not such thing as a bad worker, just someone who needs to be "uplifted" and taught the right things. I love this company. I have been offered more money to go to other competitors but I just can't leave I am so loyal to Coach its crazy! Even if you are not a crazy fashion lover like me you will love working for this company!

Cons

-Its really hard to not want to buy everything! -Hours are sometimes sparse you may get 4-8 hours one week but then 25-35 another and even then they may ask to cut you to save on hours but again the team share makes for it! -During floorset, you may be up until 2 in the morning fixing the layout of the store but its fun to do to! -Dress code is a bit strict, but hey its a boutique so you need to look nice

5.0

Jul 17, 2014

Great Part Time Gig

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Perks include discounts on merchandise....even factory stores. There is also a monthly bonus if the store meets their sales goal.

Cons

Their were no cons for me at this job.

Viewing 694 - 696 of 805 Reviews

Jobs at Coach

Temporary Sales Support Associate

Sales Support Associate III

Sales Support Associate I

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