Coach reviews

3.8

79% would recommend to a friend

(3,411 total reviews)
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Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Organized & let employees get paid time to volunteer.

Cons

Items arrived overpacked to a hilarious degree (literally have each zipper taped with foam, and doubling down on exterior packaging even more)...but the weird part is that we had to COMPLETELY remove the packaging as soon as items arrived and before putting them away & squeezing items into racks, so customers never even see the "benefits" of all the waste. Literally had to hold back snorting whenever someone wanted a "fresh" bag from the back. Strict dress code considering they don't give you any allowance for one (even for someone who spent MOST of the time in the back climbing ladders & reorganizing product).

1.0
Jun 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Product development experience can help in your future career with other brands since they all use the same overseas factories.

Cons

Stretch assignment without support. Managers give you the illusion of autonomy to shield themselves from failures and essentially have someone to blame so they don't take the fall. Very corporate and political.

3.0
Sep 7, 2022

Needs to improve

Recommend
CEO approval
Business Outlook

Pros

Cool office, overall ok team

Cons

Long hours and low pay. No growth, management is stingy about promotions. Toxic work environment need a thick skin

Viewing 94 - 96 of 3,411 Reviews

Glassdoor has 3,752 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.