Coach reviews

3.8

75% would recommend to a friend

(3,420 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Sep 30, 2015
Recommend
CEO approval
Business Outlook

Pros

great environment, discount, thorough training.

Cons

Pay. Incentives were small compared to goals.

4.0
Sep 30, 2015

Part-time Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Excellent place to develop yourself and overcome the fear of talking to people. I enjoyed working for Coach because I learned something new every day. The training is exceptional and before you know it, you will be a master on knowing how to sell. If you sell like crazy and the team makes store goals, everyone gets a bonus. By the way, bonuses will sometimes double your check up! Once you are there for a while, Coach will become part of you family, the people are incredible and you will miss them if you once have to leave.

Cons

Breaks are unfair. For a 7 to 8 hr shift, we should be entitled to a decent break, specially during weekends. Breaking "lunch" into two parts ( a 30 min and then a 15 min) is ridiculous. I'd like to have enough time to eat.

2.0
Sep 29, 2015

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts on bags that were about to be no longer sold in store.

Cons

The management. They said that there are no personal sales goals, which isn't true. If you reach a specific level in sales the managers get your bonus. I also got a lot of backlash being a new employee and making a $1200 sale "because I didn't explain the bag throughly, it is not going under my name"

Viewing 2698 - 2700 of 3,420 Reviews

Glassdoor has 3,761 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.