Coach reviews

3.8

75% would recommend to a friend

(3,420 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
4.0
Sep 8, 2015

Fun place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are competent and very nice. Great work environment. Lots of team-building opportunities. Amazing work-life balance

Cons

Benefits were expensive. The brand's image is on the decline. HR needs to investigate the issues in the payroll department

4.0
Sep 4, 2015

Coach Factory San Marcos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vacation rollover, timeshare if company hits over goal monthly.

Cons

Blackout periods during holidays, hard to balance personal life and work life with the late hours.

3.0
Sep 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Great discount, lots of beautiful product, and pretty decent pay & bonus structure. Also, excited about the changes that the company is going through to re-define its brand image. going more high-end.

Cons

Now.. the cons.. there are a few thing that make it very hard to get promoted.. 1.your not willing to relocate 2. your no on the in's with the managment team 3. it seem to appear ( this is my personal experience from working there for over a yearr) there are virtualy NO black people in managment. and hardly any black staff. now i absolutely do no think coach is racist. But managers if they even promote from within their actual store tend to only promote those that they like or who they see fitting into their circle. NOT who is actually the most hard working or qaulified. and since the entire managment team at most stores is white, and 95% of the staff is white, it's simply cause and affect. also, managment is very secretive about open positions, associates wont even be told their was an opening until the position is filled and they announce the new manager. this is regardless, of how many times a person says they are lookin for advancement, they will not even be given a chance unless a manager has basiclly already made up their mind about it. the want you to kiss their feet for a promotion. and coach is really not that different from any other competitor. if you want a promotion quicly. HAVE MANAGMENT EXPERIENCE BEFORE EVEN THINKING BOUT IT.there have been people who were associates and got promoted in about a year straight to associate manager because they already had experience. And essentialy, it mostly all female staff.. IT GETS CATTY!

Viewing 2716 - 2718 of 3,420 Reviews

Glassdoor has 3,761 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.