Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Oct 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits, competitive pay, lots of training available, decent bonus structure, good discount

Cons

You are punished if you don't reach your set goals for the month or if you aren't the top seller, even if your numbers are still great. Many managers are only focused on the wrong numbers and won't say anything if you are doing well. Quite often I would have excellent sales (multiple bags, and accessories - often being around or over $1,000 price point) and my store manager wouldn't even say good job. Coach has extremely high expectations and wants you to meet them at all costs - even if that means elementary school style writes ups to get their point across.

3.0
Sep 13, 2017

Sales

Recommend
CEO approval
Business Outlook

Pros

Coworkers are a team alone

Cons

Racism professionalism management unprofessional except when DM comes around including they dress inappropriate and break all the Coach dress code . Only when informed DM is visiting or other Corporate then they dress like their Sales Team who seems to be the ones who Lead by Example. A lot of prejudice and singling out . If Corporate visited more often and really cared for the employees Could be a great place to work.

4.0
Sep 12, 2017

Good Job

Recommend
CEO approval
Business Outlook

Pros

Good company, great benefits, great start off pay

Cons

Needs more improvement on management You will be pressured to sell to make your monthly goals, if not you will get written up for it or even lose your job

Viewing 274 - 276 of 3,415 Reviews

Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.