Coach reviews

3.8

75% would recommend to a friend

(3,419 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
4.0
Mar 8, 2023

Great for Growth

Recommend
CEO approval
Business Outlook

Pros

Lots of growth opportunities, decent pay when in addition to bonuses

Cons

Not as many perks for working with the company compared to employee in the US. District Manager never really made the effort when he visited my location to get to know other managers let alone associates.

1.0
Feb 12, 2023

My experience

Recommend
CEO approval
Business Outlook

Pros

1. Discounted products (but that's only exciting if you like their aesthetics or designs to begin with).

Cons

1. A classic case of over-hyping the job - the hiring manager made it appear as if if I was coming to join the Avengers like she handpicked the current staff based on the different skills they put to use at work but the truth is that they didn't need your skill, just sell. 2. The HM never mentioned cleaning the store was a JD during the interview (i.e vacuuming, sweeping, mopping, wiping). We never had to do that at an even smaller brand in the same mall where I worked, so I'm pretty sure it's not the norm. It's okay to close i.e arrange the products, but cleaning is a completely different job, and they don't tell you. You discover that the first time you have a closing shift. 3. The manager was subtly pitting employees against one another, telling some that if they increased their sales, they would be promoted to full-time. HM's been telling them that since before I joined, and none of them have been promoted since I left. As a result, these employees became overly competitive, even competing for sales or customers right in front of customers (an employee did this to me barely three weeks after I arrived...so I know). 4. The back of house at Coach's flagship store (as the Manager called it during the interview) is very narrow and extremely tight. Nobody should be made to work there. It's basically a sardine can...

Viewing 2908 - 2910 of 3,419 Reviews

Glassdoor has 3,760 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.