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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      75% would recommend to a friend

      (3,415 total reviews)
      avatar

      Todd Kahn

      86% approve of CEO

      68% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Senior management

      3.4

      Career opportunities

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Feb 12, 2017

      Great, very organized and customer oriented

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good bonuses and always looking to promote from within. Also offer many paid internships for many fields within the company.

      Cons

      Sometime you must stay extra late for floorsets and other visual moves. I do not have my complaints other than this

      4.0
      Jan 23, 2017

      Coach is a great company

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is great the team like atmosphere is incredible. The product is high quality and the new designer Stuart Vevers is very creative.

      Cons

      The work home life balance is a huge negative. The upper management went from spread your wings and fly to being a micro-managed fear based leadership.

      3.0
      Jan 16, 2017

      Assistant Manager

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. The company is known for offering great benefits. When I first started in 2013, the company used to match the entire percentage of 401k now they only match the first 5%, which is good too. HR used to be great to employees now, everyone is just trying to abide by rules and trying to maintain their jobs, rather than trying to investigate allegations made by employees.

      Cons

      Lack of structure after Victor Luis and Stuart Vevers took over. The company went a direction where we, as employees feel like they were lying and hiding reports from us. Giving celebrities free things aren't generating profits for the company. The numbers doesn't match. As employees, we can't disagree with upper management. If you do, you will be wearing a scarlet letter as someone who do NOT follow orders. The image of Coach has changed...for the worst. They're no LONGER the ALL AMERICAN company. They're trying to compete with luxurious companies when Coach should have stayed as the middle class, affordable company they're known for. Those who can afford a $798 handbags will not be spending it at COACH, which is why the company isn't where it used to be as far as profit. The numbers just doesn't add up.

      Viewing 295 - 297 of 3,415 Reviews
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      Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.