Does Cogent Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Cogent Communications employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Cogent Communications. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Cogent Communications?

23% of Cogent Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cogent Communications 2.4 out of 5 for work life balance, 1.9 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at Cogent Communications?

National Account Manager (218) , Global Account Manager (131) , Regional Account Manager (129) , Account Manager (56) , Sales (21) , Regional Sales Manager (19) , Sales Manager (14) , Sales Representative (10) , Customer Support Engineer (9) , Account Executive (8) , Sales Associate (6) , Director (5) , Network Engineer (5) , Regional Account Manager I (5) , NAM (4)

What are the pros of working at Cogent Communications according to real employee reviews?

"Good Salary and that's it." ((in 45 reviews)); "Great people to work with and worked hard to get things done with customer focus." ((in 35 reviews)); "The company has good pay." ((in 31 reviews)); "Good Company to work for if you are ambitious and want a chance to make good commission checks." ((in 28 reviews)); "good training they send you to DC for a week to get you excited" ((in 23 reviews))

What are the cons of working at Cogent Communications according to real employee reviews?

"Management is poor; goals unrealistic; leadership is in a vacuum" ((in 60 reviews)); "It really depends on the office you're in and the type of manager and director you have." ((in 36 reviews)); "The CEO acts like he doesn't care about his employees." ((in 31 reviews)); "No work from home policy." ((in 23 reviews)); "Drain the swamp: Leadership is poor." ((in 21 reviews))

What are employees saying about Cogent Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cogent Communications layoffs and their outlook for job security at Cogent Communications in 2026.

What are the top reviewed Cogent Communications locations?

Herndon , Washington , New York , Houston , Los Angeles , Atlanta , San Francisco , Sterling , Pasadena , Philadelphia , Denver , Chicago , Austin , San Diego , Santa Clara , Boston , Miami , Dallas , Minneapolis , Columbus , Seattle , Phoenix , Arlington , Oakland , New Orleans , Tysons Corner , Charlotte , Overland Park , Boca Raton , Ashburn

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Cogent Communications

Cogent Communications reviews

2.3

23% would recommend to a friend

(892 total reviews)

Dave Schaeffer

23% approve of CEO

23% positive business outlook

Ratings by category

2.7

Diversity & inclusion

2.5

Compensation and benefits

2.4

Work/Life balance

2.1

Career opportunities

1.9

Culture & values

1.9

Senior management

Cogent Communications has an employee rating of 2.3 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cogent Communications employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

892 reviews

2.0

Oct 10, 2012

High Turnover, comfortable work environment

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

Laid back work environment Free beverages Free lunch on the last day of the month Great commission rate Very good training at the beginning

Cons

Can be extremely hard to complete sales, especially to new customers Can be up to 6-8 months to receive pay after closing sale, minumum is 1 1/2 months. Sales cycle can last beyond 6 months Turnover rate is too high. Just 3 of the 12 people I trained with are still with the company 1 year later, and my office has 100% turnover rate in under 2 years. On-going training is weak, depending almost entirely on the office manager.

4.0

Oct 8, 2012

A mid-sized company, that is nimble to changing to market needs.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is large enough for stability, but small enough that employees at any level can affect change. The company is technology focused. I always had a sense of excitement of the network we built and supported and at the point in my career I worked for Cogent, it was my dream job.

Cons

Focus on the bottom dollar can sometimes result in losing sight of the human element of employees. At times, employees can be spread at a bit thin.

5.0

Sep 10, 2012

Great place to start your sales experiences for the first time.

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

The management helps guide you in the right direction but doesn't hold your hand once you are on your feet.

Cons

Cold calling all day, finding prospects on your own.

Viewing 859 - 861 of 892 Reviews

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Jobs at Cogent Communications

Customer Support Engineer – Washington DC

Software Developer– Washington DC

Software Developer– Atlanta GA

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Ratings by category

Ratings by demographic groups

Reviews by job title

High Turnover, comfortable work environment

A mid-sized company, that is nimble to changing to market needs.

Great place to start your sales experiences for the first time.

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