Does Cogent Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Cogent Communications employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Cogent Communications. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Cogent Communications?

23% of Cogent Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cogent Communications 2.4 out of 5 for work life balance, 1.9 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at Cogent Communications?

National Account Manager (217) , Global Account Manager (132) , Regional Account Manager (129) , Account Manager (56) , Sales (21) , Regional Sales Manager (19) , Sales Manager (14) , Sales Representative (10) , Customer Support Engineer (9) , Account Executive (8) , Sales Associate (6) , Director (5) , Network Engineer (5) , Regional Account Manager I (5) , NAM (4)

What are the pros of working at Cogent Communications according to real employee reviews?

"Good Salary and that's it." ((in 45 reviews)); "Great people to work with and worked hard to get things done with customer focus." ((in 35 reviews)); "The company has good pay." ((in 31 reviews)); "Good Company to work for if you are ambitious and want a chance to make good commission checks." ((in 28 reviews)); "good training they send you to DC for a week to get you excited" ((in 23 reviews))

What are the cons of working at Cogent Communications according to real employee reviews?

"Management is poor; goals unrealistic; leadership is in a vacuum" ((in 60 reviews)); "It really depends on the office you're in and the type of manager and director you have." ((in 36 reviews)); "The CEO acts like he doesn't care about his employees." ((in 31 reviews)); "No work from home policy." ((in 23 reviews)); "Drain the swamp: Leadership is poor." ((in 21 reviews))

What are employees saying about Cogent Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cogent Communications layoffs and their outlook for job security at Cogent Communications in 2026.

What are the top reviewed Cogent Communications locations?

Herndon , Washington , New York , Houston , Los Angeles , Atlanta , San Francisco , Sterling , Pasadena , Philadelphia , Denver , Chicago , Austin , San Diego , Santa Clara , Boston , Miami , Dallas , Minneapolis , Columbus , Seattle , Phoenix , Arlington , Oakland , New Orleans , Tysons Corner , Charlotte , Overland Park , Boca Raton , Ashburn

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Cogent Communications

Cogent Communications reviews

2.3

23% would recommend to a friend

(892 total reviews)

Dave Schaeffer

22% approve of CEO

23% positive business outlook

Ratings by category

2.7

Diversity & inclusion

2.5

Compensation and benefits

2.4

Work/Life balance

2.1

Career opportunities

1.9

Culture & values

1.9

Senior management

Cogent Communications has an employee rating of 2.3 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cogent Communications employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

892 reviews

4.0

Feb 26, 2021

Good Job. Salary not very competative.

Customer support engineer

Recommend

CEO approval

Business Outlook

Pros

Greate Management, Flexible schedules, A lot of on the job learning

Cons

Little room for upward movement, outside of salaries no incentives, company is worried about making money and that's it, and it's very clear.

4.0

Feb 15, 2021

All good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good commissions plan. Fair salary (EU).

Cons

All good. No complains. You work, you win.

5.0

Feb 9, 2021

Good

Phone banking officer (pbo)

Recommend

CEO approval

Business Outlook

Pros

Crazy incentives and wonderful earnings

Cons

Sales pressure and no proper shifts assigned

Viewing 868 - 870 of 892 Reviews

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Jobs at Cogent Communications

Customer Support Engineer – Washington DC

Software Developer– Washington DC

NOC Engineer – Washington, DC

Software Developer– Atlanta GA

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Cogent Communications

Cogent Communications reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Job. Salary not very competative.

All good

Good

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