Does Collette pay their employees well?

According to anonymously submitted Glassdoor reviews, Collette employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Collette. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Collette?

47% of Collette employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collette 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Collette?

Business Development Manager (24) , Tour Manager (11) , Marketing (6) , Client Care Agent (5) , District Sales Manager (5) , Intern (5) , Client Relationship Specialist (4) , Accounting (3) , Analyst (3) , Client Care Agent(WAH) (3) , Client Care Representative (3) , Client Care Specialist (3) , Customer Care Agent (3) , Customer Service (3) , Group Specialist (3)

What are the pros of working at Collette according to real employee reviews?

"Some of the people were great" ((in 32 reviews)); "They have a good benefits package with an on" ((in 28 reviews)); "Culture is great." ((in 17 reviews)); "Great company culture and travel perks." ((in 10 reviews)); "training is excellent... especially in Sales" ((in 8 reviews))

What are the cons of working at Collette according to real employee reviews?

"Salaries are extremely low and they will tell you that they increase but they don't." ((in 12 reviews)); "Some management can be horrible" ((in 12 reviews)); "Parking can be difficult." ((in 10 reviews)); "I become mildly concerned when a group of managers don't know what the proper definition of "geopolitics" is." ((in 8 reviews)); "Limited work life balance, expect a lot of employees." ((in 8 reviews))

What are employees saying about Collette layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Collette layoffs and their outlook for job security at Collette in 2026.

What are the top reviewed Collette locations?

Pawtucket , Providence , Los Angeles , New Brunswick , New York , Charlotte , Jacksonville , Nashville , Cincinnati , San Diego , San Jose , Henderson , Las Vegas , Central Falls , Warwick , Portland , Boston , Dedham , Attleboro , Worcester , Pawtuxet , Pawtucketville

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Collette

Collette reviews

3.3

47% would recommend to a friend

(240 total reviews)

Jaclyn Leibl-Cote

54% approve of CEO

68% positive business outlook

Ratings by category

3.6

Culture & values

3.6

Work/Life balance

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Collette has an employee rating of 3.3 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

240 reviews

2.0

May 12, 2016

Great people, poor business decisions

Customer service

Recommend

CEO approval

Business Outlook

Pros

The people are very nice and you'll make genuine friends. No complaints about the work environment. Great benefits. Opportunities for travel.

Cons

Micromanaged, pay significantly below industry average, no upward momentum, do not utilize the talent in house, believe the best solution is to bring in bring in outside people. Do not take suggestions from the younger employees, always looking to cut corners and the customers know it.

5.0

Apr 6, 2016

Great Outside Sales Team!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have worked at Collette for over 10 years and I have to say it is a GREAT outside sales team to be a part of! The leadership is recently moved to a "coaching" strategy and is intersted in the full development of the sales team. They are very fair in the commission and compensation package. It is a fun and exciting product that you can be passionate about selling! Who would not love to get to travel the world so that you will know the product that you are selling. I love that they are almost a 100 year old company and have great financial stability!

Cons

I have no cons about working with this company, but if you are not someone that wants to give 100% to thier careers...then it is not for you.

2.0

Dec 2, 2015

Anonymous

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generally the people are nice. Depending on the department there is flexibility in schedule, ability to work remotely, take a FAM

Cons

Management tends to play favorites. No chance for advancement. The free FAM trip benefit is really only available to certain departments.

Viewing 196 - 198 of 240 Reviews

Jobs at Collette

Creative Enablement Specialist

Sr. Data Warehouse Architect

Group Air Coordinator

Air Ticket/Quality Control Coordinator