Pros
Full time day hours mon-fri, benefit, commuitable
Cons
this company tries to tell their employees this is for "mental health professionals", and you can "gain" experience. This job is a call center that times and monitors your calls to ensure you take as many calls as possible despite how critical a customer may be. This job is timed "In the moment support" where you never follow up with customers, you only give them a name to a therapist in their area and pass them along. Getting time off is near impossible, management does not care if you are burnt out or need support. The turn over rate is extremely high. Although the company boasts your hours can count towards masters work experience, only partial hours count and that's only when management has time.