My department is pretty small and we have all been with the company for years. We watch people come and go all of the time for different reasons. I feel lucky to have a motivating leader who trusts me to do my job, treats me with respect and truly cares about the clients we talk to every day.
I do, however, witness the exact opposite in departments near me. It can be frustrating, and at times, insulting to see the extreme lack of professionalism from other company leaders.
For the most part, I can close my door and concentrate on my day. However, when distractions arrive via email, I can't ignore it as easily. I recently received an email that was sent from an individual and at this point, has circulated the entire company.
This email basically made fun of the clients who call us for help. Some employees laugh uneasily, some are appalled and the rest of us just can't imagine sharing confidential conversations in this manner. This information is useless, tasteless to share and makes me feel thankful that my friends and family do not use that particular service. How long before we lose business and money because professionalism is something that can't be taught? The people you have in charge are shaming our clients, that's just disappointing.
