Combined Insurance reviews

3.4

59% would recommend to a friend

(1,019 total reviews)
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Richard Williams

70% approve of CEO

62% positive business outlook

Combined Insurance has an employee rating of 3.4 out of 5 stars, based on 1,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Combined Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jun 4, 2015

bad company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible schedule, make your own hours

Cons

commission only, no leads, mandatory meetings even though they don't pay a salary. A lot of pressure to sell, lots of driving, don't recommend this company

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Combined Insurance Response
11y
First, I would like to apologize for the delayed response. Thank you for taking the time to give us your valuable feedback. I understand that sales can be a challenging position. We support new hires by providing robust classroom and field training, free leads and an online portal which contains a vast library of resources. Thank you again for your feedback. This type of candor is key to helping us improve to ensure that Combined Insurance is a great place to work. We wish you all the best in your future endeavors.
4.0
Apr 18, 2015

Could Definitely Do Better and More for Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and team spirit.

Cons

No upward mobility. The glass ceiling smacked me in the face.

avatar
Combined Insurance Response
9y
Thank you for taking the time to review our company. We are proud of our corporate culture which is fast-paced and high energy, and we strive to maintain our founders' principles, including having a positive mental attitude (PMA). We wish you all the best in your future endeavors!
4.0
Feb 14, 2015
Recommend
CEO approval
Business Outlook

Pros

I liked the idea of maintaining a Positive Mental Attitude. It's about maintaining a positive mindset so that you are prepared to have a successful day. The employee benefits were good - they provide medical insurance through Aetna (HMO & PPO were both available at the time) and decent PTO. The training for my position (Enhanced Customer Service Rep - ie: Internal Sales Agent) was substantial and they helped me to obtain my Life & Health Insurance licenses during this time. The Chicago office is in a perfect location (right on the Chicago River with a view of Navy Pier) and the office is beautiful (lots of windows, a beautiful lunch room, etc...). The Glenview office isn't as "pretty" but has an awesome cafeteria downstairs (with a great discount) and a positive culture. I enjoyed the values of the company - providing people with supplemental insurance policies designed to HELP when something goes wrong. They did promote opportunities for advancement & liking to promote from within but when jobs are posted, there is limited information on the requirements and I only found out during an interview that a law degree was required for an administrative position I was applying for when there wasn't even a suggestion on the job posting that it was preferred. Also, because management (this should really be in my Con section) was so restrictive, they tended to play "favorites" and block many from promotion opportunities. While I have a few complaints (listed below), overall, I like the company itself and what it stands for.

Cons

There is a MAJOR disconnect between the Glenview, IL and Chicago, IL corporate offices. In Chicago, the office I was employed at, employees were pretty disgruntled because of the micro-managing, negative attitude, and lack of additional training and support. In the call center areas, if you take a bathroom break, you are monitored and if you take too long or are having a bad day & take too many bathroom breaks, you will get written up. Here, you are simply a number. In the Glenview office, things are much more relaxed. Dress code is less enforced, people are happy to be there, and even in the call center areas, there is a little flexibility and compassion if you need to make an adjustment (like taking a bathroom break), they don't care. It is also important to note that because we still have field sales agents (door-to-door sales), there is not a good monitoring system for them & no way to make sure that they are following all rules and regulations. In my department, we had quite a few complaints about field agents who replaced policies (against company policy and outside of legal regulations), scammed a policy holder, or were just rude and inconsiderate.

Viewing 238 - 240 of 1,019 Reviews

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