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      Comcast Advanced Technical Support Representative reviews

      4.3

      99% would recommend to a friend

      (7 total reviews)
      avatar

      Brian L. Roberts

      100% approve of CEO

      37% positive business outlook

      Ratings by category

      5.0

      Diversity & inclusion

      4.8

      Culture & values

      4.4

      Compensation and benefits

      4.2

      Work/Life balance

      4.1

      Senior management

      3.8

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      7 reviews
      4.0
      Feb 21, 2022

      Overall great company

      Advanced repair agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits and room for growth if you actually take a chance and apply yourself

      Cons

      Management is wonky. Favoritism and professionalism is dead to many. Shark tank environment at times

      avatar
      Comcast Response
      4y
      We appreciate your feedback. Know that we remain committed to encouraging a fulfilling and meaningful career for our employees. Your concerns about management are taken seriously, and we encourage you to reach out to your HR Business Partner.
      4.0
      Feb 13, 2022

      Great place to work

      Advanced repair agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's great being able to help the customer with their issues.

      Cons

      Make sure you follow the "script" it is more important than helping the customer. It's an overly stressful job that you get "it" from both sides.

      avatar
      Comcast Response
      4y
      Thank you for your feedback. I’m sorry to hear that you experienced a stressful atmosphere at Comcast. Our goal is to create a positive and welcoming environment for each one of our teammates. We will pass along your feedback to the appropriate people.
      5.0
      Mar 28, 2021

      Great Place to Work

      Advanced engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Inclusive and growth for those who are looking to drive results

      Cons

      some long hours and days

      avatar
      Comcast Response
      5y
      Thank you for your review and for letting us know that we’re on the right track. We love hearing examples like this that demonstrate what makes working at Comcast so special. We think it’s pretty special too.
      Viewing 1 - 3 of 7 Reviews
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