Is Comcast a good company to work for as a Call Center Operations Supervisor?

Call Center Operations Supervisor professionals working at Comcast have rated their employer with 3.1 out of 5 stars in 71 Glassdoor reviews. This is a lower than average score with the overall rating of Comcast employees being 3.7 out of 5 stars. Search open Call Center Operations Supervisor Jobs at Comcast now and start preparing for your job interview by browsing frequently asked Call Center Operations Supervisor interview questions at Comcast .

Does Comcast pay Call Center Operations Supervisor employees well?

Call Center Operations Supervisor professionals rate their compensation and benefits at Comcast with 3.2 out of 5 stars based on 71 anonymously submitted employee reviews. This is 17.1% worse than the company average rating for salary and benefits. Find out more about Call Center Operations Supervisor salaries at Comcast.

What are the top reviewed jobs at Comcast?

Customer Service Representative (561) , Sales Representative (396) , Account Executive (353) , Technician (335) , Customer Account Executive (287) , Software Engineer (286) , Sales Associate (247) , Business Account Executive (219) , Manager (205) , Direct Sales Representative (197) , Sales (164) , Supervisor (158) , Project Manager (148) , Director (142) , Inbound Sales Representative (139)

What are the pros of working at Comcast according to real employee reviews?

"The cable and internet discounts are great and benefits as a whole are really good." ((in 3743 reviews)); "Lots of flexibility and good pay if you work hard and close a lot of sales" ((in 1259 reviews)); "Great people to work with who are intelligent and have a passion for their work." ((in 863 reviews)); "Good work life balance and learning" ((in 714 reviews)); "The culture is great and they are making changes like casual dress code to make it feel more relaxed." ((in 512 reviews))

What are the cons of working at Comcast according to real employee reviews?

"There are many levels of middle management and it is very hard to find a good manager." ((in 296 reviews)); "The company does not look out for the support staff but focuses on middle and upper management." ((in 244 reviews)); "Staggering ineptitude and ignorance in all levels of the company from the field to Senior Leadership" ((in 242 reviews)); "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" ((in 205 reviews)); "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on" ((in 178 reviews))

Skip to content Skip to footer

Notifications

Comcast

Comcast Call Center Operations Supervisor reviews

3.1

18% would recommend to a friend

(71 total reviews)

Brian L. Roberts

49% approve of CEO

52% positive business outlook

Ratings by category

3.7

Career opportunities

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Culture & values

2.4

Work/Life balance

2.1

Senior management

Call Center Operations Supervisor employees have rated Comcast with 3.1 out of 5 stars, based on 71 company reviews on Glassdoor. This indicates that most Call Center Operations Supervisor professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Call Center Operations Supervisor professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

71 reviews

5.0

Sep 19, 2025

A job

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Paid me on time always

Cons

The pay was lower than I would have liked

3.0

Feb 4, 2025

Billing

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Remote work Universal studios free passes

Cons

Downsizing company Demote pay Shift bid

2.0

Jul 15, 2024

Merchants

Call center customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great income ,transport allowance, incentives, bonuses,and sales bonuses

Cons

Working hours drain, making sales seems as if its now a force,kaelo sucks, environment is toxic.

Viewing 1 - 3 of 71 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Spectrum

3.8★Compensation & Benefits

Jobs at Comcast

Analyst, Revenue Finance (FP&A)

Sr. HR Specialist, Accommodations and Leave Management

Executive Director, Global Fin Ops and Compliance - NYC

Director, Residential Revenue FP&A

Voice Platform Engineer

Comcast reviews FAQs

Comcast reviews Comcast Call Center Operations Supervisor reviews

Comcast

Comcast Call Center Operations Supervisor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A job

Billing

Merchants

Top companies for "Compensation and Benefits" near you

Jobs at Comcast

Comcast reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Comcast reviews FAQs

Jobs at Comcast