Comcast Comm Tech II reviews

3.2

72% would recommend to a friend

(183 total reviews)
avatar

Brian L. Roberts

94% approve of CEO

95% positive business outlook

Comm Tech II employees have rated Comcast with 3.2 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Comm Tech II professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Comm Tech II professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

183 reviews
4.0
Feb 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Free Cable, Internet Discounted Phone Service Company Truck Company Laptop Benefits are OK 401K Working Hours

Cons

Customers hate you Pay Rate Stressful Job Overworked some days Too many time commitments in too little time Launch Products without educating their techs No room for advancement Lack of tools

3.0
Jan 14, 2013

Its all about productivity

Recommend
CEO approval
Business Outlook

Pros

Once in the field, its a very enjoyable experience. Of course you have the crazy customers here and there that basically threaten you if you dont get their services up and running, but most people you encounter are very nice. Salary is decent but could and should be better. New hires really get low balled on pay now as they have deemed that training that brought you a %5 raise in the past is now part of another training.

Cons

MANY! Corporate is so worried about the bottom dollar that they skimp on everything from still putting out 7 year old non working boxes into the field and providing less and less "required" uniforms to field techs. You have to do so many "points" per day, that if you don't, your supervisor gets an email asking why you were unproductive during a certain time period. Problem is...you can get enough points for a day and a half for a simple install that takes 30 minutes or you can get an hours worth of points for the entire day if you are stuck at 1 trouble call.

5.0
Jan 7, 2013
Recommend
CEO approval
Business Outlook

Pros

This is my first full-time job. I started when I was 22 making $12/hour. 4 1/2 years later I'm making $22. I am still a cable guy and have full benefits, including next to nothing for all services. You are truly your own boss most of the time. Lots of freedon to do things your way. Also many financial perks such as cell phone carrier discounts and my favorite, tuition reimbursment, up to $5.7k

Cons

Only two shifts Tue-Sat or Sun-Fri. So not as much time for family.

Viewing 163 - 165 of 183 Reviews

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