4.0
Jun 6, 2009
Recommend
CEO approval
Business Outlook
Pros
I have always been updated on my job performance. This helps me to do my job better and shows me what areas of improvement I need to work on. Supervisors are always in touch with your daily progress. Customer loves when their cable and internet are fixed and they are eager to be educated about issues that may affect their service. Feels good, man.
Cons
Sometimes, customers can get frustrated at performance of their service. Sometimes - once in a great while, you will have a lazy employee that will lie to the customer so that they do not have to work hard. Management is unaware about these instances unless they hear it from a veteran tech.
