Comcast Commtech IV reviews

With the new matrixes, a customer facing employee (technician) has almost no control of the day. You are responsible for everything cable related to be working right and you have an hour to fix everything in the house. If the remote control breaks in the next 30 days it's your fault, if the cable box that you just got from the warehouse today is bad, it's your fault. If you do not make your next time frame it's your fault. Every year that you make your goals for bonuses, they raise the bar the next year. It's the only company that I've worked for that constantly raises the bar until you can't make it, then looks at the employees and blames them.

They claim to be a veteran friendly company. I can tell you that I have never been treated so disrespectfully by any company in my 30 yrs of employment .They claim to be customer service oriented then why do they have the lowest customer service rating of any company in the United States. I have never seen such low morale among my coworkers. Essentially they spend the day wondering why they are being treated so horribly. That is no way to start your workday every single day. I've served in hostile zones with the U.S. Military and the morale was far better under those conditions. I'm quite sure that this is not what Mr. Roberts intended his company to be.