Is Comcast a good company to work for as a Inbound Customer Service/Inbound Sales?

Inbound Customer Service/Inbound Sales professionals working at Comcast have rated their employer with 3.2 out of 5 stars in 140 Glassdoor reviews. This is a lower than average score with the overall rating of Comcast employees being 3.7 out of 5 stars. Search open Inbound Customer Service/Inbound Sales Jobs at Comcast now and start preparing for your job interview by browsing frequently asked Inbound Customer Service/Inbound Sales interview questions at Comcast .

Does Comcast pay Inbound Customer Service/Inbound Sales employees well?

Inbound Customer Service/Inbound Sales professionals rate their compensation and benefits at Comcast with 2.8 out of 5 stars based on 140 anonymously submitted employee reviews. This is 30.3% worse than the company average rating for salary and benefits. Find out more about Inbound Customer Service/Inbound Sales salaries at Comcast.

What are the top reviewed jobs at Comcast?

Customer Service Representative (561) , Sales Representative (396) , Account Executive (353) , Technician (335) , Customer Account Executive (287) , Software Engineer (286) , Sales Associate (247) , Business Account Executive (219) , Manager (205) , Direct Sales Representative (197) , Sales (164) , Supervisor (158) , Project Manager (148) , Director (142) , Inbound Sales Representative (139)

What are the pros of working at Comcast according to real employee reviews?

"The cable and internet discounts are great and benefits as a whole are really good." ((in 3743 reviews)); "Lots of flexibility and good pay if you work hard and close a lot of sales" ((in 1259 reviews)); "Great people to work with who are intelligent and have a passion for their work." ((in 863 reviews)); "Good work life balance and learning" ((in 714 reviews)); "The culture is great and they are making changes like casual dress code to make it feel more relaxed." ((in 512 reviews))

What are the cons of working at Comcast according to real employee reviews?

"There are many levels of middle management and it is very hard to find a good manager." ((in 296 reviews)); "The company does not look out for the support staff but focuses on middle and upper management." ((in 244 reviews)); "Staggering ineptitude and ignorance in all levels of the company from the field to Senior Leadership" ((in 242 reviews)); "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" ((in 205 reviews)); "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on" ((in 178 reviews))

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Comcast

Comcast Inbound Customer Service/Inbound Sales reviews

3.2

17% would recommend to a friend

(140 total reviews)

Brian L. Roberts

78% approve of CEO

18% positive business outlook

Ratings by category

4.4

Diversity & inclusion

2.9

Culture & values

2.8

Compensation and benefits

2.7

Senior management

2.6

Career opportunities

2.5

Work/Life balance

Customer Service Inbound Sales employees have rated Comcast with 3.2 out of 5 stars, based on 140 company reviews on Glassdoor. This indicates that most Customer Service Inbound Sales professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Customer Service Inbound Sales professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

140 reviews

4.0

Dec 18, 2024

Okay if you're into shoving sales down everyone's throat

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, stable work environment, nice coworkers

Cons

They push everything down yours and everyone else's throats so hard and make it impossible to make actual connections.

3.0

Oct 25, 2024

Sales

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Fair pay good management they care

Cons

Changes in commission structure that over time make less and less

4.0

Aug 15, 2024

Best job I ever had

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Amazing benefits, great culture, supportive leadership and fun calls

Cons

Getting tech support calls on the sales line, because you have to try to sell services to a person who is frustrated and having technical issues

Viewing 7 - 9 of 140 Reviews

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Comcast Inbound Customer Service/Inbound Sales reviews

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Okay if you're into shoving sales down everyone's throat

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