Is Comcast a good company to work for as a Inbound Customer Service/Inbound Sales?

Inbound Customer Service/Inbound Sales professionals working at Comcast have rated their employer with 3.2 out of 5 stars in 140 Glassdoor reviews. This is a lower than average score with the overall rating of Comcast employees being 3.7 out of 5 stars. Search open Inbound Customer Service/Inbound Sales Jobs at Comcast now and start preparing for your job interview by browsing frequently asked Inbound Customer Service/Inbound Sales interview questions at Comcast .

Does Comcast pay Inbound Customer Service/Inbound Sales employees well?

Inbound Customer Service/Inbound Sales professionals rate their compensation and benefits at Comcast with 2.8 out of 5 stars based on 140 anonymously submitted employee reviews. This is 30.3% worse than the company average rating for salary and benefits. Find out more about Inbound Customer Service/Inbound Sales salaries at Comcast.

What are the top reviewed jobs at Comcast?

Customer Service Representative (561) , Sales Representative (396) , Account Executive (353) , Technician (335) , Customer Account Executive (287) , Software Engineer (286) , Sales Associate (247) , Business Account Executive (219) , Manager (205) , Direct Sales Representative (197) , Sales (164) , Supervisor (158) , Project Manager (148) , Director (142) , Inbound Sales Representative (139)

What are the pros of working at Comcast according to real employee reviews?

"The cable and internet discounts are great and benefits as a whole are really good." ((in 3743 reviews)); "Lots of flexibility and good pay if you work hard and close a lot of sales" ((in 1259 reviews)); "Great people to work with who are intelligent and have a passion for their work." ((in 863 reviews)); "Good work life balance and learning" ((in 714 reviews)); "The culture is great and they are making changes like casual dress code to make it feel more relaxed." ((in 512 reviews))

What are the cons of working at Comcast according to real employee reviews?

"There are many levels of middle management and it is very hard to find a good manager." ((in 296 reviews)); "The company does not look out for the support staff but focuses on middle and upper management." ((in 244 reviews)); "Staggering ineptitude and ignorance in all levels of the company from the field to Senior Leadership" ((in 242 reviews)); "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" ((in 205 reviews)); "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on" ((in 178 reviews))

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Comcast

Comcast Inbound Customer Service/Inbound Sales reviews

3.2

17% would recommend to a friend

(140 total reviews)

Brian L. Roberts

78% approve of CEO

18% positive business outlook

Ratings by category

4.4

Diversity & inclusion

2.9

Culture & values

2.8

Compensation and benefits

2.7

Senior management

2.6

Career opportunities

2.5

Work/Life balance

Customer Service Inbound Sales employees have rated Comcast with 3.2 out of 5 stars, based on 140 company reviews on Glassdoor. This indicates that most Customer Service Inbound Sales professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Customer Service Inbound Sales professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Reviews by job title

140 reviews

1.0

Mar 28, 2015

No loyalty to employees

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Free Cable TV, Phone and Internet

Cons

unreasonable levels for meeting/achieving commission for sales.

1.0

Mar 17, 2015

Terrible place to work

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Discounts on cable, internet, and phone service Commission

Cons

Where to begin, its favoritism unless your husband or your having relations with someone in management don't expect to have great numbers or good commission. This job was a joke, they teach you we are not here for customer service but here for sales. They expect you to work no matter what the weather is outside, while all management stays home. Very high school environment, people will steal orders or lie to a supv to cancel a order in order to receive the sale. This place is not structure its just like working at a free for all. Impossible to be a great sales person when prices are constantly rising and the morale at this place sucks

4.0

Mar 3, 2015

Great Benefits

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Benefits here are amazing. People are nice. Its great if you like structured atmosphere.

Cons

Hours... have to work at least one weekend day -

Viewing 127 - 129 of 140 Reviews

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Comcast Inbound Customer Service/Inbound Sales reviews

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No loyalty to employees

Terrible place to work

Great Benefits

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