Is Comcast a good company to work for as a Inbound Customer Service/Inbound Sales?

Inbound Customer Service/Inbound Sales professionals working at Comcast have rated their employer with 3.2 out of 5 stars in 140 Glassdoor reviews. This is a lower than average score with the overall rating of Comcast employees being 3.7 out of 5 stars. Search open Inbound Customer Service/Inbound Sales Jobs at Comcast now and start preparing for your job interview by browsing frequently asked Inbound Customer Service/Inbound Sales interview questions at Comcast .

Does Comcast pay Inbound Customer Service/Inbound Sales employees well?

Inbound Customer Service/Inbound Sales professionals rate their compensation and benefits at Comcast with 2.8 out of 5 stars based on 140 anonymously submitted employee reviews. This is 30.3% worse than the company average rating for salary and benefits. Find out more about Inbound Customer Service/Inbound Sales salaries at Comcast.

What are the top reviewed jobs at Comcast?

Customer Service Representative (561) , Sales Representative (396) , Account Executive (353) , Technician (335) , Customer Account Executive (287) , Software Engineer (286) , Sales Associate (247) , Business Account Executive (219) , Manager (205) , Direct Sales Representative (197) , Sales (164) , Supervisor (158) , Project Manager (148) , Director (142) , Inbound Sales Representative (139)

What are the pros of working at Comcast according to real employee reviews?

"The cable and internet discounts are great and benefits as a whole are really good." ((in 3743 reviews)); "Lots of flexibility and good pay if you work hard and close a lot of sales" ((in 1259 reviews)); "Great people to work with who are intelligent and have a passion for their work." ((in 863 reviews)); "Good work life balance and learning" ((in 714 reviews)); "The culture is great and they are making changes like casual dress code to make it feel more relaxed." ((in 512 reviews))

What are the cons of working at Comcast according to real employee reviews?

"There are many levels of middle management and it is very hard to find a good manager." ((in 296 reviews)); "The company does not look out for the support staff but focuses on middle and upper management." ((in 244 reviews)); "Staggering ineptitude and ignorance in all levels of the company from the field to Senior Leadership" ((in 242 reviews)); "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" ((in 205 reviews)); "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on" ((in 178 reviews))

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Comcast

Comcast Inbound Customer Service/Inbound Sales reviews

3.2

17% would recommend to a friend

(140 total reviews)

Brian L. Roberts

78% approve of CEO

18% positive business outlook

Ratings by category

4.4

Diversity & inclusion

2.9

Culture & values

2.8

Compensation and benefits

2.7

Senior management

2.6

Career opportunities

2.5

Work/Life balance

Customer Service Inbound Sales employees have rated Comcast with 3.2 out of 5 stars, based on 140 company reviews on Glassdoor. This indicates that most Customer Service Inbound Sales professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Customer Service Inbound Sales professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

140 reviews

5.0

Dec 15, 2023

Great Company

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Good Benefits Competitive Pay Good Training

Cons

None that I have seen thus far.

3.0

Oct 30, 2023

Great Start

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

The onboarding training is very good, and the salary is good while you're training. Also, it's great to have some of their services like premium cable and internet for a free or discounted rate.

Cons

The salary decreases the longer you're there, and it's hard to meet sales goals, so you might not make that much money.

1.0

Sep 29, 2023

Be ready for hell

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits from health to internet

Cons

High paced and contradictory practices. They will have you lie for months to clients and then pull calls from a year later stating its grounds for termination

Viewing 19 - 21 of 140 Reviews

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Comcast Inbound Customer Service/Inbound Sales reviews

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Great Company

Great Start

Be ready for hell

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