Is Comcast a good company to work for as a Inbound Sales and Support?

Inbound Sales and Support professionals working at Comcast have rated their employer with 3.1 out of 5 stars in 151 Glassdoor reviews. This is a lower than average score with the overall rating of Comcast employees being 3.7 out of 5 stars. Search open Inbound Sales and Support Jobs at Comcast now and start preparing for your job interview by browsing frequently asked Inbound Sales and Support interview questions at Comcast .

Does Comcast pay Inbound Sales and Support employees well?

Inbound Sales and Support professionals rate their compensation and benefits at Comcast with 2.7 out of 5 stars based on 151 anonymously submitted employee reviews. This is 33.8% worse than the company average rating for salary and benefits. Find out more about Inbound Sales and Support salaries at Comcast.

How happy are Inbound Sales and Support professionals working at Comcast?

15% of Inbound Sales and Support employees at Comcast would recommend their employer to a friend. This rating has decreased by 25% in the past 12 months. Inbound Sales and Support professionals have also rated Comcast with a 2.4 rating for work-life-balance, 4.2 rating for diversity and inclusion, 2.7 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at Comcast?

Customer Service Representative (561) , Sales Representative (396) , Account Executive (353) , Technician (335) , Customer Account Executive (287) , Software Engineer (286) , Sales Associate (247) , Business Account Executive (219) , Manager (205) , Direct Sales Representative (197) , Sales (164) , Supervisor (158) , Project Manager (148) , Director (142) , Inbound Sales Representative (139)

What are the pros of working at Comcast according to real employee reviews?

"The cable and internet discounts are great and benefits as a whole are really good." ((in 3741 reviews)); "Lots of flexibility and good pay if you work hard and close a lot of sales" ((in 1268 reviews)); "Great people to work with who are intelligent and have a passion for their work." ((in 848 reviews)); "Good work life balance and learning" ((in 695 reviews)); "The culture is great and they are making changes like casual dress code to make it feel more relaxed." ((in 538 reviews))

What are the cons of working at Comcast according to real employee reviews?

"There are many levels of middle management and it is very hard to find a good manager." ((in 305 reviews)); "The company does not look out for the support staff but focuses on middle and upper management." ((in 237 reviews)); "Staggering ineptitude and ignorance in all levels of the company from the field to Senior Leadership" ((in 232 reviews)); "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" ((in 200 reviews)); "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on" ((in 180 reviews))

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Comcast

Comcast Inbound Sales and Support reviews

3.1

15% would recommend to a friend

(151 total reviews)

Brian L. Roberts

79% approve of CEO

16% positive business outlook

Ratings by category

4.2

Diversity & inclusion

2.7

Culture & values

2.7

Compensation and benefits

2.6

Senior management

2.5

Career opportunities

2.4

Work/Life balance

Inbound Sales and Support employees have rated Comcast with 3.1 out of 5 stars, based on 151 company reviews on Glassdoor. This indicates that most Inbound Sales and Support professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Inbound Sales and Support professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

151 reviews

4.0

Aug 15, 2024

Best job I ever had

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Amazing benefits, great culture, supportive leadership and fun calls

Cons

Getting tech support calls on the sales line, because you have to try to sell services to a person who is frustrated and having technical issues

3.0

Aug 12, 2024

Comcast/xfinity

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Full time + commission work from home

Cons

no work life balance Rare shift bids

1.0

Aug 5, 2024

Don’t do it, go somewhere else

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Free internet/cable services and my coworkers are kind. Training was great too but the pros end there.

Cons

Ridiculous goals, it’s all about selling cell phones now. Commission is abysmal. You can make the same money at Target with half the stress. You can be fired at any moment. Non stop calls with micromanaging supervisors. I have sales experience and my supervisor does not. It’s frustrating to sit in a meeting getting feedback from managers who have never taken a single call.

Viewing 10 - 12 of 151 Reviews

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Comcast Inbound Sales and Support reviews

Ratings by category

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Best job I ever had

Comcast/xfinity

Don’t do it, go somewhere else

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