Pros
- Decent health benefits compared to similar employers. - The culture seems better in the divisions. - Used to invest in infrastructure but is now letting it rot for short-term profit. - Decent place to work for a short stint but don't get comfortable here, there is no career future for you here unless you leave and come back maybe, loyalty is not rewarded. - Mid-tier managers seem to actually care about people, but are powerless to do anything about it.
Cons
- Executive leadership is terrible, this company has no long-term future relevance as a Cable/Internet MSO and will likely get kneecapped by Telcos laying fiber and by fiber overbuilders in 5-7 years time. ESPP? Useless unless you want shares in a penny stock several years down the road. - Merit increases lately are pathetic and they do not keep up with inflation, every year you are effectively paid less and penalized for staying with the company, folks with years of institutional knowledge are getting laid off or leaving for better opportunities. - They changed from 5 levels for personal performance to 3, so you can only be "needs improvement", "meets expectations" or "outstanding", everyone who used to get "exceeds expectations" now just gets "meets expectations", it is very hard to get "outstanding" and even if you do it will only bump your merit increase maybe another .25% or .50% tops. - Marketing communications borderline fraudulent regarding advertised speeds. - Comcast gave up on fiber and it's gonna bite them hard down the road, but with the age the executive leadership is at they'll be retired in a few years and enjoying fat bonuses for the short term gains they brought to the company. - I used to actually take pride in improving reliability for the customer because I believe internet access is important, but the actions taken by the company and the words spoken by the company are entirely different in this regard. - Have fun managing platforms with tens of millions of subscribers on them without a vendor support contract because they're supposed to be getting decomm'd in (insert unreasonably short time-frame here that gets overrun by years). Critical bug? Hope you can find a way to mitigate it 'cuzz you're never getting an update. - Like watching your field get taken over by devops sickos with no real networking or RF background have to leak the reason for outage through back-channels because their tyrannical management threatens to fire them if they it in writing and make the new platform look bad? You might thrive in this new environment. However if you value your integrity, ethics, sanity, and self respect? You should look elsewhere if you can.
