Is Comcast a good company to work for as a Retail Associate?

Retail Associate professionals working at Comcast have rated their employer with 3.6 out of 5 stars in 86 Glassdoor reviews. This is a lower than average score with the overall rating of Comcast employees being 3.7 out of 5 stars. Search open Retail Associate Jobs at Comcast now and start preparing for your job interview by browsing frequently asked Retail Associate interview questions at Comcast .

Does Comcast pay Retail Associate employees well?

Retail Associate professionals rate their compensation and benefits at Comcast with 3.4 out of 5 stars based on 86 anonymously submitted employee reviews. This is 11.1% worse than the company average rating for salary and benefits. Find out more about Retail Associate salaries at Comcast.

How happy are Retail Associate professionals working at Comcast?

74% of Retail Associate employees at Comcast would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Retail Associate professionals have also rated Comcast with a 3.2 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.5 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Comcast?

Customer Service Representative (561) , Sales Representative (396) , Account Executive (353) , Technician (335) , Customer Account Executive (287) , Software Engineer (286) , Sales Associate (247) , Business Account Executive (219) , Manager (205) , Direct Sales Representative (197) , Sales (164) , Supervisor (158) , Project Manager (148) , Director (142) , Inbound Sales Representative (139)

What are the pros of working at Comcast according to real employee reviews?

"The cable and internet discounts are great and benefits as a whole are really good." ((in 3676 reviews)); "Lots of flexibility and good pay if you work hard and close a lot of sales" ((in 1249 reviews)); "Great people to work with who are intelligent and have a passion for their work." ((in 850 reviews)); "Good work life balance and learning" ((in 717 reviews)); "The culture is great and they are making changes like casual dress code to make it feel more relaxed." ((in 518 reviews))

What are the cons of working at Comcast according to real employee reviews?

"There are many levels of middle management and it is very hard to find a good manager." ((in 295 reviews)); "The company does not look out for the support staff but focuses on middle and upper management." ((in 239 reviews)); "Staggering ineptitude and ignorance in all levels of the company from the field to Senior Leadership" ((in 235 reviews)); "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" ((in 207 reviews)); "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on" ((in 174 reviews))

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Comcast

Comcast Retail Associate reviews

3.6

74% would recommend to a friend

(86 total reviews)

Brian L. Roberts

51% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Compensation and benefits

3.2

Work/Life balance

3.1

Career opportunities

3.0

Senior management

Retail Associate employees have rated Comcast with 3.6 out of 5 stars, based on 86 company reviews on Glassdoor. This indicates that most Retail Associate professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Retail Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

86 reviews

4.0

Mar 25, 2025

Retail Sales Associate review

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Pay is pretty good, benefits are nice discounts on provided services from the company

Cons

You are required to work to specifics to meet the needs of the traffic. You need to be more flexible with your time.

3.0

Oct 19, 2024

Great benefits, Difficult job

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Company takes care of its employees. Great benefits. Great sales commission if you meet/exceed goals. Great culture and team environment.

Cons

Difficult to move on from Retail, unless you become a corporate favorite. Retail sales is stresfull and eventually burns you out so start networking immediately upon hire so you can get out of retail before you burn out.

4.0

Sep 28, 2024

Great place to work

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Good managers, and 99% of problems customers have can usually be handled at a store level

Cons

Moving goalpost. Typical of most sales companies.

Viewing 10 - 12 of 86 Reviews

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Comcast Retail Associate reviews

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Retail Sales Associate review

Great benefits, Difficult job

Great place to work

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