Comcast Customer Service Representative (CSR) II reviews

None that I saw while working

If you want 8 hours of being yelled at, this is it because no one calling likes Comcast. They are calling because the bill is too high or the service is not working and the company just ties your hands when giving credit. Even when you as a rep know the customer deserves the credit. The computers need to be updated. They work very slow or some not at all. Training is very rare because they don't want to take you off the phones. The turn over is very high. Most people last 6 months to a year. Every call is recorded supposedly for training purposes, but used more to chastise you and use it as evidence to fire you. I hated the split days off. you get 2 Fridays & 2 Sundays, but no Saturdays.