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      Comcast

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      Comcast Help Desk Tier II reviews

      1.0

      Be the first to recommend this company

      (1 total review)
      avatar

      Brian L. Roberts

      Not enough data to show CEO approval

      Ratings by category

      2.0

      Work/Life balance

      2.0

      Compensation and benefits

      2.0

      Career opportunities

      1.5

      Senior management

      Ratings by demographic groups

      Reviews by job title

      1 review
      1.0
      Feb 11, 2012

      Micro-managing nightmare-Terribly stressful, management doesn't back you up, and waaaayyyyy underpaid for industry.

      Help desk, tier ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Cable,decent benefits that are immediate,looks great on the resume. Everyone has heard of Comcast and think you are set.

      Cons

      Management doesn't back you up in the mist of a customer concern but nearly EVERY call is consisting of a customer who will spend 8 minutes complaining, while it only takes 2 minutes to express their technical issue. Calls come in back to back ALL DAY. This is a micro-manged nightmare

      Related searches: Comcast Help Desk, Tier II jobs | Comcast Help Desk, Tier II salaries | Comcast benefits | Comcast interviews | Comcast conversations
      Comcast reviewsComcast Help Desk, Tier II reviews

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