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      Comcast

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      Comcast reviews

      3.8

      69% would recommend to a friend

      (18,813 total reviews)
      avatar

      Brian L. Roberts

      73% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      2.0
      Jan 24, 2021

      EAE, Oak Brook IL

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits Stock Purchase Plan Discounted Home Internet and TV Blue Cross Blue Shield Insurance Great 401K

      Cons

      Probably the single worst sales environment I’ve worked in. It’s very cut throat. highly political and many reps cheat their way to their quota and little is done to enforce their so called rules of engagement. Poor management and leadership throughout the sales organization. Way too many direct reps in the field “killing” each other for deals and competing with alternate sales channels for the same customers. No territory protections, it’s the kill or be killed sales model. During my tenure 80%+ failure rate of reps in this role. Management to loves to use performance planning to run you out of the business.

      1.0
      Oct 20, 2020

      Don't bother

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly people, good pay and benefits

      Cons

      Lots of political backstabbing and last century top-down, command & control management. They're only good at keeping up appearances and hammering the nails who stick out. They love employees who started out on the phones/field who don't know any better to question their outdated culture and practices. They also love employees from consulting firms who are world class YES men. No wonder their business is disliked and disrupted.

      avatar
      Comcast Response
      5y
      Thank you for taking the time to provide us with your feedback. We’re so sorry you didn’t have the best experience and would like to gather some more information to help make it right. Please feel free to email us at: comcast_careers@comcast.com and someone will follow up with you.
      3.0
      Oct 19, 2020

      Could be worse, I guess

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent comp If you're lucky, you get a good sales manager currently remote Do what they say and they leave you alone They don't care if you have another job so you can make a lot of extra income with side gigs They don't seem to care about new business anymore. Thanks Covid, I guess?

      Cons

      Management is puppet on a string If you don't buy into what they are selling, you are not valued. They don't want good people that will challenge and make things better. They want Yes Sirs. There are not many great sales people or leaders left. Very mediocre Terrible management among sales support Huge good old boys club. Seems borderline illegal Bad morale, which I guess doesn't matter if you just want to get it done and be left alone

      Viewing 298 - 300 of 18,813 Reviews
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