Comcast reviews

3.8

69% would recommend to a friend

(18,787 total reviews)
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Brian L. Roberts

72% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Jul 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Great Benefits including Medical, Dental, 401K, Vision 28 days PTO your first year! Clothing provided Iphone/Ipad provided Mileage reimbursement Decent base salary Not micromanaged if you are doing well Good life/work balance Good product line Good employee discount Great training pay

Cons

Door knocking until 8PM or later, every day, rain or shine, hot or cold, light or dark. Dead end job, zero opportunities for advancement. Everyone hates Comcast so you need a thick skin. Getting the cops called on you while you are trying to do your job. Management doesn't want to hear what you have to say unless you drink the Kool Aid. "Voluntary" Saturdays. Mandatory sales meetings twice a week. Forced to work neighborhoods where you have no chance of making a sale. Very difficult job for new sales people, but no respect given to experienced sales people. Impossible to earn what they say you can earn. Penalized for being a good salesperson and getting referrals. Upper management doesn't understand or care about having career sales people so turn-over is high and if you are half way competent they expect you to train the newbies for free. This used to be a good gig where you could earn $40-$50K/yr without working too hard. Now with the new territory model it is impossible to earn above the base pay. They will tell you the "targeted compensation" is $65K/year. Be sure to ask the recruiter how many reps in your area are actually making $65K? I'm guessing 5% and dropping. If you don't mind knocking doors for 5 hours a day, and can live on $27K/year, heck you might as well give this a shot. The training pay is great and it will take them a month or so before they start writing you up for not making sales. Oh, and I forgot to mention, that company iPad is an electronic leash. They track you all day every day. And everybody hates Comcast so you will absorb a lot(!) of abuse.

1.0
Jun 10, 2015
Recommend
CEO approval
Business Outlook

Pros

free X1 cable, phone, internet

Cons

Account Planners have the WORST JOB, they're treated like garbage. They're underpaid, have the WORST SUPERVISOR who would ask you to flex a 30-minute time off because you need to go to a doctor or need to go to your daughter's soccer game. To add injury to the to insult, if you want to advance in the company, do not expect a support from your supervisor. APS are expected to say YES to everything and need to be involved in everything. They can't function without us and yet they treat us like garbage.

3.0
Nov 14, 2014
Recommend
CEO approval
Business Outlook

Pros

The margins made by company are tremendous, so they treat you out like kings. Brings in Baja Fresh, pizza, Famous Dave's or any other catered event almost every week. In over a year, I only brought a lunch maybe twice. Structured environment, led by the book. Rules are followed and adhered to, which can be a pro since it helps to have some substance to what you are doing. Without it, workplace just becomes chaos.

Cons

Leadership has been steered by those who have ran the business for 20+ years. Advancements, new ideas are not heard very much, so expect to perform tasks that are repetitive and complicated. This is because there is little to no evolution in the workplace to make processes improved, instead improvement comes by "adding on" to existing processes. Any business class I have taken has taught me to avoid this kind of mentality, but maybe it can change with new leadership. One Finance leader in particular cannot see out his office door, and has never worked for another company in his life so he is pretty stuck in his ways. Some other leaders are similar in fashion, so be cautious when you begin working to keep your head down and don't promote any ideas to make something better. Leave that up to leadership to figure it out their own particular way.

Viewing 43 - 45 of 18,787 Reviews

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