Comcast reviews

3.8

68% would recommend to a friend

(18,795 total reviews)
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Brian L. Roberts

72% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
May 9, 2026

Get out now while you can

Recommend
CEO approval
Business Outlook

Pros

Benefits. Career development. Networking. PTO. Coworkers

Cons

Underpaid. Teams calls all day, that are pointless, you can’t implement strategies discussed on calls when you spend 85% of day on calls. HQ runs the show for retail now, they roll out changes that significantly limit employees ability to do their job. Comcast hires third party customer service agents that scam customers, Comcast continues to hire them and offers no solutions for customers or employees to help fix their issues. BIGGEST CON, whoever the engineers are for Comcast tools and order systems needs a new job. I’ve never seen any company do business like Comcast, 75% of customers experience errors when buying mobile services.

Viewing 55 - 57 of 18,795 Reviews

Glassdoor has 20,308 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.