Comcast reviews

3.7

68% would recommend to a friend

(18,841 total reviews)
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Brian L. Roberts

72% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.7 out of 5 stars, based on 18,841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Oct 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Had opportunity for 6 weeks of real phone calls from customers. Learned so much during this time.

Cons

Spent 22 weeks in training. Many activities they had us do was busy work. Did not learn much through the training.

2.0
Oct 11, 2017
Recommend
CEO approval
Business Outlook

Pros

The Company was easy to get into. I started out in the technical support department which did troubleshooting for TV, INERNET AND PHONE. There I was given a decent amount of training and also a lot of Company perks and freebies.

Cons

The Company went down the drain after the CEO Ralph Roberts died in 2015,and his son took over. he is money hungry, The Company is no longer focused on its employees or their needs. So many changes happened within the last 6 months it was unreal. It was like coming to work and NEVER knowing what to expect. I was fired because I was sick and they refused to honor my FMLA. Comcast uses at will to its advantage- so if you think you may become medically Ill, don't expect this company to stand behind you. The sales department in Whitemarsh is nothing short of dysfunction. Management undermines one another and they all gossip more than work together. We were without an HR rep for more than a year. The goal was to take more money from the customer at all costs.

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Glassdoor has 20,360 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.