Is Comcast a good company to work for as a Inbound Customer Service/Inbound Sales?

Inbound Customer Service/Inbound Sales professionals working at Comcast have rated their employer with 3.1 out of 5 stars in 143 Glassdoor reviews. This is a lower than average score with the overall rating of Comcast employees being 3.7 out of 5 stars. Search open Inbound Customer Service/Inbound Sales Jobs at Comcast now and start preparing for your job interview by browsing frequently asked Inbound Customer Service/Inbound Sales interview questions at Comcast .

Does Comcast pay Inbound Customer Service/Inbound Sales employees well?

Inbound Customer Service/Inbound Sales professionals rate their compensation and benefits at Comcast with 2.7 out of 5 stars based on 143 anonymously submitted employee reviews. This is 33.8% worse than the company average rating for salary and benefits. Find out more about Inbound Customer Service/Inbound Sales salaries at Comcast.

What are the top reviewed jobs at Comcast?

Customer Service Representative (561) , Sales Representative (396) , Account Executive (353) , Technician (335) , Customer Account Executive (287) , Software Engineer (286) , Sales Associate (247) , Business Account Executive (219) , Manager (205) , Direct Sales Representative (197) , Sales (164) , Supervisor (158) , Project Manager (148) , Director (142) , Inbound Sales Representative (139)

What are the pros of working at Comcast according to real employee reviews?

"The cable and internet discounts are great and benefits as a whole are really good." ((in 3743 reviews)); "Lots of flexibility and good pay if you work hard and close a lot of sales" ((in 1259 reviews)); "Great people to work with who are intelligent and have a passion for their work." ((in 863 reviews)); "Good work life balance and learning" ((in 714 reviews)); "The culture is great and they are making changes like casual dress code to make it feel more relaxed." ((in 512 reviews))

What are the cons of working at Comcast according to real employee reviews?

"There are many levels of middle management and it is very hard to find a good manager." ((in 296 reviews)); "The company does not look out for the support staff but focuses on middle and upper management." ((in 244 reviews)); "Staggering ineptitude and ignorance in all levels of the company from the field to Senior Leadership" ((in 242 reviews)); "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" ((in 205 reviews)); "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on" ((in 178 reviews))

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Comcast

Comcast Inbound Customer Service/Inbound Sales reviews

3.1

15% would recommend to a friend

(143 total reviews)

Brian L. Roberts

79% approve of CEO

16% positive business outlook

Ratings by category

4.2

Diversity & inclusion

2.7

Culture & values

2.7

Compensation and benefits

2.6

Senior management

2.5

Career opportunities

2.4

Work/Life balance

Inbound Customer Service/Inbound Sales employees have rated Comcast with 3.1 out of 5 stars, based on 143 company reviews on Glassdoor. This indicates that most Inbound Customer Service/Inbound Sales professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Inbound Customer Service/Inbound Sales professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

143 reviews

5.0

Jan 17, 2015

Great

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Benifits, nice area great people

Cons

Time, distance waiting process. That's all

3.0

Jan 12, 2015

Inbound Sales Executive

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

if you play by the rules and work hard and are good at sales you can make a lot of money at this job.

Cons

I have worked for multiple locations throughout my career at this company but hands down the Nashville call center was the worst experience ever. I have not one god thing to say except that if you are looking to work for shady managers and an even more shady and unethical director, then this is the place for you.

4.0

Dec 15, 2014

Good job for the right person. Pay and benefits were great but stress was too demanding.

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Benefits, pay, experience, trust, competetive

Cons

Stress, constant change, fluctuating calls and procedures

Viewing 133 - 135 of 143 Reviews

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Comcast Inbound Customer Service/Inbound Sales reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great

Inbound Sales Executive

Good job for the right person. Pay and benefits were great but stress was too demanding.

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